School Medicaid Consulting
Compliance, program research, operational improvements
State Agencies, LEA/Cooperatives, and Billing Companies
School Districts / Cooperatives
We can bring nationwide expertise and best-practices to local agencies - knowledge and approaches they may not get from in-state resources
Program Design
Your program processes and documentation were designed decades ago. We can bring them to the current day to improve your staff efficiency, program compliance, and revenue recovery.
Compliance
We can help you introduce compliance practices into your School Medicaid program. If you haven't passed your audits with 100% compliance, this is a step you should take now!
Results Analysis
Do you know if you're recovering all the revenue you should from your program? Do you know WHAT TO ANALYZE to see if your program is performing? We can help you collect and analyze the data you need to measure your program.
Right Billing Provider
Do you need to select a new billing provider? What should you look for? The Rokay team can help you identify your core needs, identify and interview billing companies, and make a selection that meets your needs.
State Agencies
Do you want to change your School Medicaid program? Improve it? What are other states doing? What issues are they facing?
Research
How have other states:
- changed their program
- improved their program
- interpreted regulations
- implemented new regulations
Rokay can work with you to discover what's possible and how to get there
LEA Relations
How would like to find ways to work better with your LEAs?
- Improve communications
- Provide more thorough training
- Reduce audit findings
The Rokay team can share some best-practices from State Agencies around the country and how they work closely with their LEAs to build and maintain a strong School Medcaid program.
Billing Companies
Unlike State Agencies, billing companies can't call other billing companies for help - they're competitors. So who do you call? The Rokay team has been there. We're your resource.
Services
There are ways to change the services you offer your clients. We can help you:
- Target your service mix
- Improve the efficiency of current services
- Maximize your services profitability
Customer Service
The #1 reason clients leave billing companies is poor customer service. What makes GREAT customer service - and are YOU delivering?
Evaluate your customer service culture and make improvements to keep ALL of your clients happy.
Software / Tools
- Do you provide software and tools to your clients?
- How do they compare to your competition?
- When is the last time you performed a usability test?
- Is your technology current?
- Do you deliver mobile apps?
Research
- Want to move into a new state?
- Running up against new competition?
Rokay can help you research your situation and make immediate improvements. Or move into a new market and hit the ground running.